Privacy Policy for Mr. Cabby Transportation Services LLP

Last Updated: [04 Sep 2023]

Mr. Cabby Transportation Services LLP ("Mr. Cabby," "we," "our," or "us") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our taxi services, website, mobile application, and related services (collectively referred to as "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide to Us

  • User Account Information: When you create an account with Mr. Cabby, we collect personal information such as your name, email address, phone number, and payment information.

  • Ride Information: We collect information related to your taxi rides, including pick-up and drop-off locations, payment history, and ride preferences.

  • Communication: If you contact our customer support team or interact with us via email, phone, or chat, we may collect information about the communication.

1.2. Information We Collect Automatically

  • Device Information: We collect device-specific information, such as your device type, operating system, and mobile network information.

  • Location Information: With your consent, we may collect your precise location data through the Mr. Cabby app when you use our services.

  • Usage Information: We collect data on how you use our Services, including app features, interaction with drivers, and website visits.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Providing Services: To facilitate taxi bookings, payments, and communication with drivers.

  • Customer Support: To respond to your inquiries, requests, and provide assistance.

  • Safety and Security: To ensure the safety and security of our users and drivers.

  • Improving Services: To enhance our Services, troubleshoot issues, and analyze user preferences.

  • Marketing: To send promotional offers, updates, and relevant information about our Services, subject to your preferences.

3. Sharing Your Information

We may share your personal information with:

  • Drivers: Your name, phone number, and pick-up/drop-off locations are shared with drivers to fulfill your ride request.

  • Affiliated Partners: We may share information with third-party service providers who assist us in providing and improving our Services.

  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to requests from law enforcement, or protect our rights, privacy, safety, or property.

4. Your Choices and Privacy Rights

  • Account Information: You can review and update your account information through the Mr. Cabby app or website.

  • Location Services: You can manage your location preferences through your device settings.

  • Marketing Communications: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of this policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Mr. Cabby Transportation Services LLP [booking@mrcabby.in]

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

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